Livraison / Shipping

WINTER 2022

Orders are being shipped the next business day but please note that Canada Post has officially suspended normal delivery guarantees.

FREE local deliveries! No signature required but we request that someone be home to receive the order. Delivery times and availability are confirmed via email. Most local deliveries can be expected within 1-3 days. Free shipping for Montreal area camps, schools and daycares! Just send us an email for a free shipping code if your camp or school is located outside the free local delivery zone.

We will no longer be asking our customers to sign for their local deliveries. We will simply record the name of the person receiving the order from a safe distance. Please check the list below for cities eligible for free local delivery.

SHIPPING RATES WITHIN CANADA (Excluding NL and BC)
(1-10 Business Days) Orders usually ship next business day.

Order Value	Shipping Charge
1$-9.99$	10$
10$-99.99$	20$
100$-199.99$	25$
200$-299.99$	30$
300$-499.99$	35$
500$-649.99$	45$
650$-699.99$	55$
700$-999.99$	65$
1000$-1499.99$	65$
1500$ -1749.99$	70$.
1750$-1999.99$	75$
2000$ or more	Please contact Teddy Bear Loft for more information on shipping charges.

*Please contact Teddy Bear Loft to discuss the shipping options for Yukon, NWT and Nunavut.

NEWFOUNDLAND LABRADOR AND BRITISH COLUMBIA
(1-10 Business Days) Orders usually ship next business day.

Order Value	Shipping Charge
1$--9.99$	20$
10$-99.99$	25$
100$-199.99$	35$
200$-299.99$	45$
300$-499.99$	60$
500$ or more	Please contact Teddy Bear Loft for more information on shipping charges.

Please ensure that your shipping address is correct. Orders sent to an incorrect address will be returned to Teddy Bear Loft by Canada Post. Additional shipping charges will be applied for the returned delivery and to have the order shipped out a second time. Thank you!

Please note that sometimes smaller orders (depending on their shipping box or envelope size) may not be eligible for a tracking number by Canada Post. Please feel free to contact us if you have any questions.

FREE LOCAL DELIVERIES!!!

Eligible cities only:
Pointe-Claire
Kirkland
Beaconsfield, Baie d'Urfé
Dorval (excluding Dorval Island)
Pierrefonds-Roxboro-St Genevieve
Dollard-des-Ormeaux
L'Ile Bizard
Lachine
Senneville
St Anne de Bellevue

No minimum purchase, weight or size restrictions.
Someone is required to be at home to accept the delivery. No drop offs.
Morning, afternoon or evening deliveries available.
Please leave a note at checkout if you have a delivery time preference.
Please check your emails and spam folder for an email from Teddy Bear Loft to confirm a delivery time.

SHIPPING RATES TO THE USA

Teddy Bear Loft is currently shipping to the following US states: CT DE ME MD MA NH NJ NY PA RI VT

(1-15 Business days)

Order Value	Shipping Charge
1$ - 99.99$	40$
100$ -149.99$	45$
150$ -299.99$	55$
300$ - 399.99$	65$
400$ - 499.99$	75$
500$ - 599.99$	85$
600$ or more	Please contact Teddy Bear Loft for more information

ALL ORDERS BEING SHIPPED TO THE USA MUST HAVE A RECIPIENTS PHONE NUMBER OR PACKAGE WILL NOT CLEAR USA CUSTOMS.

DOLLAR AMOUNTS ARE ALL IN CANADIAN DOLLARS

-Teddy Bear Loft usually uses Canada Post for Canadian deliveries. Canada Post will leave a pick up card with instructions in your mailbox or on your door if you are not at home to receive your order. Please note that Canada Post reserves the right to leave the package on your door step if they deem it safe to do so. Please leave a note at check out or contact us as soon as the order is placed if you prefer that the carriers do not do this.

-Teddy Bear Loft uses different carriers for American deliveries based on location and size of the order. A note will be left on your door or in your mailbox if you are not at home to receive your order. Please note that the carriers reserve the right to leave the package on your door step if they deem it safe to do so. Please leave a note at check out or contact us as soon as the order is placed if you prefer that the carriers do not do this.

-Most Canadian deliveries are made within 5 business days. However, we ask that you please allow 1-10 business days for Canadian deliveries and 1-15 business days for deliveries to the USA just to be on the safe side.

-We can only ship to one address per order.

-Full address and phone number are needed for all deliveries.

-There will be no deliveries made on Saturday, Sunday or on Canadian or American holidays.

-Often we can ship overnight or express if you are in a time crunch. Contact us for an individualized quote and eligibility.

-Days counted are business days only.

-There are no refunds or exchanges on orders delivered to the USA. All sales are final.

-We cannot be responsible for delays at the border! Please place your order well in advance.

-Teddy Bear Loft will pay duties.

-Taxes are included in our prices.

Do you have a special request or question you can't find an answer too?