Livraison / Shipping
The delivery of your order may be delayed due to the Canada Post strike. Rush orders will not be available during this time. We apologize for the inconvenience and thank you for your understanding.
SHIPPING RATES WITHIN CANADA
(1-10 Business Days) Orders usually ship next business day
Order Value: Shipping Charge:
- 1$-9.99$ 5$
- 10$-99.99$ 15$
- 100$-199.99$ 20$
- 200$-299.99$ 25$
- 300$-499.99$ 35$
- 500$-699.99$ 40$
- 700$-999.99$ 45$
- 1000$-2000$ 55$
Please note that sometimes small orders (depending on their shipping box or envelope size) may not be eligible for a tracking number by Canada Post. Please feel free to contact us if you have any questions.
TOONIE DELIVERIES for LOCAL DELIVERIES!
Eligible cities only:
Pointe-Claire
Kirkland
Beaconsfield, Baie d'Urfé
Dorval (excluding Dorval Island)
Pierrefonds-Roxboro-St Genevieve
Dollard-des-Ormeaux
No minimum purchase, weight or size restrictions.
Signature is required at time of delivery.
Morning, afternoon or evening deliveries available.
Please leave note at checkout with your delivery time preference
SHIPPING RATES TO THE USA
Order Value Shipping Charge:
- 1$ -124.99$ 35$
- 125$ -249.99$ 45$
- 250$ -399.99$ 55$
- 400$ -499.99$ 65$
- 500$ + Please contact us for a quote
*Excluding the Territories. Please note that extra shipping charges may apply to addresses in the Territories (Yukon, NWT and Nunavut). Please contact Teddy Bear Loft to discuss the shipping options.
** Please contact us directly for a shipping quote if the delivery address is in any of the following locations: Alaska, Hawaii, Guam, American Samoa, Micronesia, Marshall Islands, Northern Mariana Islands, Palau, Puerto Rico, Virgin Islands.
IMPORTANT:
DOLLAR AMOUNTS ARE ALL IN CANADIAN DOLLARS
-Teddy Bear Loft usually uses Canada Post for Canadian deliveries. Canada Post will leave a pick up card with instructions in your mailbox or on your door if you are not at home to receive your order. Please note that Canada Post reserves the right to leave the package on your door step if they deem it safe to do so. Please leave a note at check out or contact us as soon as the order is placed if you prefer that the carriers do not do this.
-Teddy Bear Loft uses different carriers for American deliveries based on location and size of the order. A note will be left on your door or in your mailbox if you are not at home to receive your order. Please note that the carriers reserve the right to leave the package on your door step if they deem it safe to do so. Please leave a note at check out or contact us as soon as the order is placed if you prefer that the carriers do not do this.
-Most Canadian deliveries are made within 5 business days. However, we ask that you please allow 1-10 business days for Canadian deliveries and 1-15 business days for deliveries to the USA just to be on the safe side.
-We can only ship to one address per order.
-Full address and phone number are needed for all deliveries.
-There will be no deliveries made on Saturday, Sunday or on Canadian or American holidays.
-Often we can ship overnight or express if you are in a time crunch. Contact us for an individualized quote and eligibility.
-Days counted are business days only.
-There are no refunds or exchanges on orders delivered to the USA. All sales are final.
-We cannot be responsible for delays at the border! Please place your order well in advance.
-Teddy Bear Loft will pay duties.
-There are no taxes on shipping charges or any of our products.
-Please contact us directly for shipping charges for orders over 1000$ within Canada and 500$ to the USA
ALL ORDERS BEING SHIPPED TO THE USA MUST HAVE A RECIPIENTS PHONE NUMBER OR PACKAGE WILL NOT CLEAR USA CUSTOMS.
Do you have a special request or question you can't find an answer too?Contact us and we will do our best to help you out!